Urgent Response Coordinator

We are accepting applications for a full-time permanent Urgent Response Coordinator working out of one of our main locations – Peterborough, Lindsay or Cobourg. Working in collaboration with project partners (Resources for Exceptional Children and Youth, Children’s Hospital of Eastern Ontario, Kids Inclusive), you will provide Urgent Response Service URS) within the East Region. This will include screening of children/youth with Autism, providing service navigation for all children/youth referred, and leading the development, monitoring, and evaluation of the URS plan for those who meet the criteria for the service and their families. 

Your key responsibilities will include:

  • Acting as the primary point of contact for the child/youth and family regarding URS and assessing the nature and level of need as well as strengths of the child/youth and family to inform the area of need to be supported.
  • Facilitating the active participation of the family and/or the youth themselves in the planning, including goal setting and identification of service elements to address the goal.
  • Providing leadership and support to the development and use of an inter-agency, inter-professional and cross-sectoral URS plan that addresses the single area of urgent need for the child/youth and family.
  • Ensuring planning is collaborative and facilitating the development of a URS plan that clearly identifies the integration of the URS service elements.
  • Identifying and coordinating consultation with specialized services to address the area of urgent need including but not limited to arranging necessary assessments for the child/youth.
  • Monitoring and reviewing the URS plan and delivery of service on a regular basis and planning for transition.
  • Working collaboratively with Project Partners in the delivery of the URS Ontario Autism Program (OAP) including participation on the admission team and other committees as required.
  • Researching and providing information and resource materials to service providers as necessary and appropriate to increase their understanding of and access to services for children, youth and families.
  • Assisting service providers in the development of overall service plans, strategies and activities based on the priorities of the family as requested.
  • Providing assistance to primary workers to support the implementation of individual plans as requested.
  • Maintaining program administration including client record keeping, documentation of data required by the Ministry of Community, Children and Social Services (MCCSS) and Resources for Exceptional Children and Youth and implementation of evaluation strategies to assess the service impact.

What We Offer:

  • Competitive salary range. $59,104 - $66,762, commensurate with experience.
  • HOOPP pension.
  • 90% Employer paid benefits.
  • Flexible work arrangements.
  • Excellent paid time off policies.
  • Professional development opportunities.
  • 35-hour work week (Monday – Friday); may be required to work occasional evenings.
  • Opportunity to connect to the community and make a positive contribution.

How to Apply:

If you are interested in helping achieve our vision of Building Abilities for Life, please e-mail your resume and cover letter quoting the file number, URC-01-24 in the subject line to, hr@fivecounties.on.ca by July 19, 2024.

At Five Counties Children’s Centre, our team is focused on a single vision: Building Abilities for Life. We are striving for inclusiveness and belonging in all we do. We believe that a diverse workforce strengthens our ability to achieve our vision. That is why we actively encourage applications from individuals from all backgrounds, abilities and experiences, especially those from equity-deserving groups.

If you are contacted for an interview and require accommodation, please advise Human Resources, and appropriate arrangements will be made to assist you through the process.

We thank all applicants but only those selected for an interview will be contacted.