Manager, Mental Health Care

Classification & Regular Hours

Hours per Week: 35
Salary Grade: 17 (Salary commensurate with experience)

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of
academic excellence and by providing students, faculty, and community members with life-long opportunities
for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has
become known as the "Western Experience" - an opportunity to contribute to a better world through the
development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The student experience at Western University is a complex community of individual stories that shape what we
believe about the university’s purpose and impact. Western Student Experience’s mission to foster equitable
learning environments in which all students can thrive to their full potential, represents an important motivation,
but its intentions cannot outweigh the importance of understanding our place in broader student culture. Each
interaction with Student Experience becomes part of the community culture. These stories become what
defines us. To make the Student Experience story one about leading an institutional community of people,
places, and spaces that empower student thriving, we must also demonstrate our commitment to integrating
research, theory and practice relating to those priorities across all of the programs, resources, supports we
provide. We must make the story we want to have told about us true in every action, communication, and


The Manager, Mental Health Team is a highly skilled professional responsible for assisting Western students to
address emotional, social, behavioural, and developmental concerns as young adults and students within the
academic context. Through the integration of theory and practice, and with sensitivity to individual differences
and socio-cultural and ethnic issues, this role contributes to the well-being and safety of individual students
and the campus community. The role will assist students with well-being concerns and promote mental health
by facilitating stress reduction, self-awareness, self-care, emotional regulation, and creative problem solving
through individual and group service delivery. The role will lead consultations with community partners and the
provision of presentations, in-services and consultation or support by the mental health team during critical
incident or adverse events. The Manager will also provide consultation and expertise to campus services,
administration and faculty when necessary. The role will support the coordination of staff functions within the
team and manage human and financial resources to contribute to a thriving campus where students explore
their self and their relationships with the world around them. The Manager will foster a culture of innovation
and cohesion within their team and in all interactions across the University, aligned with the mission of Student
Experience and the broader Strategic Plan of the university. The Manager has a pivotal role in supporting their
team to foster a transformative service.


- Masters in Counselling Psychology, Psychiatry or Social Work
- Licensed in a regulated mental health profession within the Province of Ontario

- 5 years' progressive clinical and administrative experience in a student-focused post-secondary
environment with a background highlighted by mental health and student development expertise
- years' experience supervising staff and projects

Knowledge, Skills & Abilities:
- Proven knowledge of therapeutic practice with adolescents and young adult population, adolescent and
adult personality theory, assessment scales and tools, working with trauma, anti-violence work, individual and
group psychotherapy
- Demonstrated ability to effectively engage in crisis management
- Ability to promote individual growth by encouraging others to learn new skills and develop themselves
- Ability to quickly re-allocate resources and adjust priorities in response to unexpected events or changing
- Ability to provide guidance to assist others in solving complex problems
- Ability to apply counselling/psychotherapy knowledge to on-on-one and group interactions
- Ability to source new information resources for clients to seek resolution to challenges through research
- Demonstrated ability to work with diverse populations of students
- Demonstrated knowledge of the social determinants of health and the social consequences and risk factors
associated with mental illness (e.g., substance abuse and addiction, suicide, self-harm, stigma)
- Knowledge of diversity as it affects different populations and service delivery, including, but not limited to,
gender, sexual identity, cultural, First Nations, spirituality and racial issues
- Demonstrated knowledge and experience working with the Personal Health Information Protection Act
- Commitment to continuous learning and professional development
- Strong ability to communicate and collaborate effectively with other clinicians and members of the university
- Knowledge and expertise in the area of quality assurance, data analysis, service evaluation and
- Ability to consult and foster knowledge exchange on appropriate evaluation mechanisms for all service
delivery (e.g. client satisfaction, service effectiveness and service efficiency)
- Demonstrated ability to support the implementation of evidence-based programming (e.g. individual and
group) from an EDID framework

Interested applicants are asked to visit for further information and to apply online referencing job #28094 by 11:59PM on September 28, 2022.

Background Checks

Please note, successful applicants may be required to produce a current Police Vulnerable Sector Check from
a police service prior to commencing employment.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity
and diversity in the workplace and welcomes applications from women, members of racialized groups/visible
minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any
gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you
require accommodations for interviews or other meetings, please contact Human Resources at or phone 519-661-2194.

Please Note:
Effective September 7, 2021, all employees and visitors to campus are required to comply with
Western's COVID-19 Vaccination Policy.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.