Hospice Palliative Care Coordinator

Hospice Palliative Care Coordinator

Position Description

Environment: In the community (home setting of persons served), may include other health care settings; and at the Hospice.

Position: Full-time, permanent position.

Position Purpose: As a member of the Community Team the Hospice Palliative Care Coordinator provides comprehensive and individual-centered care to individuals living with a life-limiting illness and their family caregivers. The Care Coordinator works closely with the Home and Community Care Support Services, DLH Community Physician Team, and the Community Team to provide holistic end of life care in the home.

Key functions of the role include:

• Coordinate access to a broad range of support services based on the person's needs
• Contribute to the care of the individual with illness through psychosocial support, information sharing, systems navigation, advocacy and facilitation of volunteer support
• Foster a rapport that enables the individual and their family to explore sensitive issues present when facing the challenges of a life-limiting illness
• Conduct assessment of the individual’s needs for services and support and collaborate with the individual and their family to develop a care plan reflective of the identified needs and goals
• Implement the care plan by linking the individual and family to Hospice services (including spiritual care, wellness services, in-home volunteers, residential care, and bereavement services)
• Make referrals to external health and social services and advocate on behalf of individual and/or their family for services
• Provide ongoing comprehensive psychosocial support, counselling, education and information to individuals and families at end-of-life.
• Building and maintaining relationships with community groups representing diverse communities.
• Working with community groups and the Manager, Community Programs to develop or modify hospice palliative care programming to be relevant and appropriate for diverse minority groups.
• Support outreach activities to educate community members, health care providers on hospice palliative care and the services provided by the Dorothy ley Hospice

Reporting to: Manager, Community Program.

Qualifications:
• Bachelor of Social Work degree or equivalent preferred, practice nurse with palliative experience.
• A member in good standing with the applicable regulatory college
• Minimum two-three years’ experience delivering case management and supporting end-of-life Experience working in community is an asset Proficiency in a second language is an asset.
• Experience in providing trauma-informed care an asset
• Evidence of a dedication to continuing education.

Position Competencies:
• Experience in Hospice Palliative Care and knowledge of community resources relevant to hospice care
• Understanding and expertise in coordination of care
• Excellent interpersonal and partnership skills
• Excellent active listening, oral and written communication skills
• Comfortable working with individuals with a life limiting illness and able to initiate and facilitate discussions addressing issues related to terminal illness
• Committed to protecting the privacy and confidentiality of persons served
• Interest and experience in working with health care partners including volunteers where possible
• Proven time management and organizational skills
• Proficiency with Microsoft Office Suite and data tracking
• Experienced, and committed to, contributing to and maintaining client records

Position Requirements:
• A Police Vulnerable Sector check is required as part of employment
• Ability and comfort with in-home visiting is central to the position
• Valid driver’s license and access to a reliable vehicle, with insurance covering driving for business purposes.

The Dorothy Ley Hospice is committed to building an inclusive environment and will provide accommodations in accordance with the AODA – Accessibility for Ontarians with Disabilities Act. Please indicate in your application any accommodations you will require throughout the recruitment process. The Dorothy Ley Hospice is an equal opportunity employer with a commitment to cultural competence and diversity.

Submit a cover letter stating how you see you would be a good match for this position, along with your resume.