Manager, Social Work Services

Attention, Social Work Professionals!

Do you have a passion for Social Work and making an impact on the lives of others? Are you looking for an opportunity to showcase and further develop your leadership skills? If so, consider this unique opportunity as Manager, Social Work Services at the Ontario Correctional Institute (OCI), Ministry of the Solicitor General, where you will develop, plan, implement, administer and evaluate a diversified social work, rehabilitation and classification program.

As the Manager, Social Work Services, you will plan, organize, and evaluate resources, services and programs pertaining to social services, within the context of a person-centred model of care. You will also be an expert resource to the inter-disciplinary team regarding social work issues. You will work closely with staff and partners to facilitate classification of inmates, temporary absence plans, and discharges, meeting provincial requirements and best practice standards.

About us

The Ontario Correctional Institute is a 228-bed correctional treatment centre providing specialized and intensive treatment for offenders with clearly identified problems relating to substance abuse, sexual misconduct, impulse control and anger management. The facility is staffed by professional clinical personnel. The goal of OCI is to provide treatment that will enable provincial offenders to make positive changes in their lives so they will be able to live healthier, pro-social lifestyles in order to reduce re-offending and thereby creating safer communities.

What can I expect to do in this role?

As the Manager, Social Work Services, you will:

• Ensure proper assessment, evaluation, classification, and documentation of those admitted and discharged

• Provide professional direction, coaching and mentoring to staff

• Manage human resources, including recruitment, performance management, training and development, and manage issues

• Liaise between the institution and various community agencies such as police departments, Ontario Parole Boards and other branches of the Criminal Justice System, treatment/psychiatric facilities, and community groups such as the John Howard Society

• Identify individual needs, matching identified needs to specific programs/services or making appropriate referrals to community agencies as part of the discharge planning process

• Work with Senior Management to review, develop and formulate institutional policies, goals and objectives as they relate to social work and rehabilitative programs/services

Leadership in the OPS

The Ontario Public Service (OPS) Leadership Behaviours define what it means to be a leader through the following expected behaviours and attributes:

• You are committed to the responsibilities of being a leader by demonstrating authenticity, accountability and courage.

• You are innovative by embracing positive disruption, maintaining a future mindset and leading with a common purpose.

• You are collaborative by driving people-centred outcomes, being inclusive and helping staff and colleagues grow, every day.

Location: Brampton

How do I qualify?


• You are currently registered as a Social Worker in good standing with the College of Social Workers and Social Service Workers of Ontario

Specialized Knowledge and Experience

• You have demonstrated expertise in current social work and rehabilitation theories as they relate to crisis intervention, classification and counselling/treatment

• You are able to assess client behaviour/needs/mental disorders as well as progress and recommend changes to treatment plans

• You have an understanding of gender-responsive and anti-oppressive practices and approaches to meet the needs of the geographic representation of clients

• You have knowledge of professionally acceptable counselling techniques

• You have knowledge of, and experience with, current rehabilitative theories and techniques

• You are able to interpret and apply relevant legislation, regulations, and policies to ensure compliance (such as the Ministry of Correctional Services Act, Mental Health Act, Social Work and Social Service Work Act, etc.)

• You are able to apply your expertise in social work within a correctional environment, working with inmates

Management and Leadership Skills

• You have leadership skills to supervise a multidisciplinary team, providing technical, administrative and operational direction to staff, as well as mentoring and coaching as needed

• You can manage human resources, including recruitment, performance management, training and development, and labour relations issues

• You have financial skills in order to provide control and monitor an allocated budget

• You have expertise in project management principles and methodologies to manage the delivery of plans, initiatives and goals

Communication and Relationship Management Skills

• You can liaise with facilities, staff, and various community agencies and participate on committees

• You have interpersonal and communication skills to respond to service delivery issues with inmates and their families, community agencies and organizations

• You demonstrate the ability to exchange information and provide social work advice for correctional staff to support the rehabilitative program

• You can demonstrate tact and diplomacy

Analytical and Problem-Solving Skills

• You can develop and plan social work, rehabilitative, and classification programs to meet institutional needs and objectives within the confines of existing financial and staff resources

• You demonstrate good judgement skills to manage competing tasks and priorities, while meeting timelines and professional standards

• You can assess and evaluate existing programs and determine needs for new and revised programming

Diversity, Inclusion, Accessibility and Anti-Racism

The OPS is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process. Visit the OPS Anti-Racism Policy > and the OPS Diversity and Inclusion Blueprint > pages to learn more about the OPS commitment to advancing racial equity, diversity and inclusion.

Salary Range: $68,671 - $105,038 Per Year

Additional Information:

  • 1 Permanent - Full Time, 109 Mclaughlin Rd S, Brampton, Central Region, Vulnerable Sector Check, Credit History Check, Local Police Databases Search, PIP/NICHE/RMS


  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

Please apply online, only, at, quoting Job ID 169259, by Thursday, October 21, 2021. Please follow the instructions to submit your application. Faxes are not being accepted at this time.

If you require accommodation in order to participate in the recruitment process, please contact us at to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.

The Ontario Public Service is an inclusive employer. Accommodation will be provided in accordance with Ontario’s Human Rights Code.