PROGRAM MANAGER, EDUCATION, TRAINING AND EMPLOYMENT, (PERMANENT, FULL-TIME)
Eva’s Initiatives for Homeless Youth provides safe shelter, supportive services and long-term solutions to youth homelessness. We believe all young people deserve safe, affordable housing, outstanding support and access to resources to help them achieve their goals.
Eva’s is an organization known for taking an innovative approach to prevent and end youth homelessness. Eva’s Initiatives operates three specialized shelters: Eva’s Place, Eva’s Satellite, and Eva’s Phoenix, (and currently a temporary hotel program during COVID) as well as supporting young people living in rental housing throughout the city. We work holistically with young people, providing wrap-around services and supports so they can move successfully away from homelessness.
Eva’s Initiatives is seeking an experienced Program Manager: Education, Training & Employment, to oversee the development and delivery of relevant, youth-friendly, market-driven training programs in a safe and supportive environment. Reporting to the Director of Programs, this position will lead the development, delivery and expansion of all Eva’s Education, Training and Employment programs designed to support youth with their case management goals to help them exit homelessness. This position requires an in-depth knowledge and understanding of the educational system, both provincial and federal employment funding requirements and barriers youth face when accessing Education and Employment opportunities.
The Manager will be responsible for developing, implementing and evaluating programs; recruiting and supervising a dynamic, high-functioning, diverse staff team; developing relationships with employers, training partners and educational institutions that lead to strong partnership to support youth; and evaluating and reporting on programs. The Manager is responsible for the financial management, administration and community relations. A team player, the Manager will collaborate closely with the Eva's Management Team on youth service delivery.
You are collaborative, big picture thinker, thrive in a fast paced and challenging environment, and bring creativity, vision and leadership to developing current and relevant opportunities for and with homeless youth.
The Manager, Education, Training & Employment, is also responsible for working collaboratively in the creation and maintenance of a positive and productive workplace where we work effectively across program streams and locations.
- Responsible for the development and ongoing management of Eva’s Education, Training & Employment Program with integrated case management
- Developing effective partnerships with external agencies to enhance current programming or develop new programs across Eva’s
- Works collaboratively with staff and youth to develop relevant, innovative, structured, output-driven programs that support youth achieve educational, training & employment goals
- Develops partnerships and maintains effective partnerships with community stakeholders and organizations; and evaluates effectiveness of programs & partnerships
- Prepare, implement, monitor and manage all of the budgets for Education, Training & Employment programs for Eva’s in consultation with the Director of Programs
- Oversees the supervision of Education, Training and Employment program staff across Eva’s; from recruitment, hiring, orientation, training, supervision, performance reviews, performance manage and terminations
- Responsible for the development of training opportunities as it relates to staff professional development to effectively support and meet the complex needs of youth
- Ensures that all Education, Training and Employment program goals and outcomes are integrated into youth’s individualized case plans
- Develop and implement Education, Training & Employment program models that identify program objectives, outcomes and clear indicators of success
- Track program progress against strategic plan, work plans, funding requirements; and provide accurate and consistent monthly/quarterly and yearly reports
- Develops program manuals with clear policies and procedures for Education, Training & Employment Programs across Eva’s; updating them annually; and ensures it’s accessible to all program staff
- Responsible for the development, implementation and evaluation of programs; engaging youth, identifying and meeting their interest/needs; and address barriers to access opportunities within Eva’s and in the broader community
- Working closely and collaboratively with the Intake department to ensure qualityassessments and intake processes are in place for all relevant programs
Outreach & Partnerships:
- Develop and maintain relationships with educational institutions (social workers, guidance counsellors, teachers, principals, etc), community agencies, program funders, partners, volunteers and a wide range of external stakeholders
- Provide information/orientation to individuals in schools & employers about working/supporting homeless youth
- Oversees the development of effective outreach/promotional materials; ensures outreach and ongoing communication with relevant community stakeholders, advocates and community partners
- Bachelor’s or Master’s Degree in Social Work, Education or related field or knowledge and expertise related to homelessness including: issues related to youth homelessness and the barriers youth face when accessing long-term career-related Education, Training & Employment
Qualifications and Experience:
- Commitment to putting youth at the centre and working toward social justice
- Knowledge of youth engagement strategies that are based on respect of the wisdom of lived experiences, identity/intersectionality and backgrounds
- Demonstrated knowledge of provincial and federal employment programs (ie. Employment Ontario and Service Canada granting streams, programs, etc.)
- Minimum of (2) years of related experience managing an Education and/or Training Employment programs
- Minimum of five years’ experience working directly with youth with successful outcomes
- Two (2) years of experience supervising and coaching of staff in a unionized environment. Preference will be given to those who have supervised staff in Education, Training & Employment programs
- Demonstrated experience in financial management, analytical and decision-making skills, with a budget of $250,000 or more
- Demonstrated experience in program and partnership development (developing, implementing and evaluating youth programs)
- Demonstrated ability to engage and liaise with community organizations/ governments
- Well-developed and effective organizational, interpersonal and communication skills
- Ability to work in a fast paced environment with exceptional multitasking skills
- High level of computer literacy, with advanced knowledge of Microsoft Office Suite, Excel, Internet, EOIS/CAMS and email is essential; working familiarity with on-line tools and data base resources an asset
- Experience in developing funding proposals and managing accountability to donors, including demonstrated experience with impactful report writing
- Experience working with a large, diverse teams and clients in multiple locations/settings Experience with federal, provincial and municipal funders an asset
- Strong and effective verbal, written and facilitation skills
- Flexibility to work some evenings and weekends required and shared on-call duties
- Legally entitled to work in Canada
Submit a cover letter and resume in one document. Be sure to indicate Program Manager, Education, Training and Employment.
Please note that as a condition of employment, the successful applicant must complete a Vulnerable Sector Screening Police Reference Check. Eva’s would like to thank all applicants for their interest; however, only those selected for an interview will be contacted. In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage people from diverse groups to apply. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Eva’s provides accommodation, accessible formats, and communication supports for the interview upon request.
Eva’s is strongly committed to a workforce that reflects the diversity of the populations we serve. We encourage applications from all qualified individuals including applicants from all cultures, racialized communities, abilities, diverse sexual and gender identities, and others who may contribute to the further diversification of ideas. We are committed to a selection process and work environment that is inclusive and barrier free.
Eva’s has taken active steps to reduce the risk of transmission within our shelters, click here to learn what we are doing: https://www.evas.ca/blog/covid-19-update/
We acknowledge the land we occupy is the traditional territory of many nations including the Mississauga's of the Credit, the Anishnabeg, the Chippewa, the Haudenosaunee and the Wendat peoples and is now home to many diverse First Nations, Inuit and Métis peoples. We also acknowledge that Toronto is covered by Treaty 13 with the Mississauga's of the Credit and the Williams Treaty signed with multiple Mississauga's and Chippewa bands.
We also acknowledge all Treaty peoples – including those who came here as settlers – as migrants either in this generation or in generations past - and those of us who came here involuntarily, particularly forcibly dis-planted Africans, brought here as a result of the Trans-Atlantic Slave Trade and Slavery.
Eva’s Initiatives for Homeless Youth
Administrative Office: 401 Richmond St W., Suite 245, Toronto, Ontario, M5V 3A8
Connect with us @evasinitiatives
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