Clinical Director

Reports to:                             Chief Operating Officer

Type:                                       Permanent Full-Time

Closing Date:                         Sunday, October 18th

Just a quick ocean drive from Halifax and nestled on the shores of St. Margaret’s Bay you will find an oasis of innovation and fun. Shift. We are experience makers. Shift is a highly respected, rapidly growing human services organization. Shift’s comprehensive array of programs and services include adolescent residential treatment and group care and staffed foster care, all located in the Canadian north.  With an expertise in operations, we are a team that loves what we do and are looking for someone eager to dive in. 

The Position:

The Clinical Director is a senior leadership level position that provides ongoing direction and oversight to all of Shift’s residential treatment and care programs ensuring the highest level of quality, compliance, and outcomes. The Clinical Director will also work collaboratively with the entire leadership team for program growth and strategic planning. The Clinical Director is an ambassador of the organization and will fulfill their duties while embodying Shift’s values.

Compensation and Benefits

  • Annual salary range of $85,000-$90,000
  • Comprehensive health insurance


  • Master’s degree (minimum) in a related field.
  • Minimum of 5 years of experience in a senior leadership position in human services.
  • Demonstrated experience in working collaboratively, in a leadership position, with contracting and regulatory agencies.
  • Experience working from a trauma-informed approach considered an asset.
  • Experience working with Indigenous communities considered an asset.
  • Experience working with youth considered an asset.
  • Must be willing and able to travel domestically.

Key Responsibilities:

  • Maintain clinical direction and oversight over Shift’s portfolio of specialized care services.
  • Lead pro-active and regular communication with contracting and regulatory agencies.
  • Provide leadership and constant collaboration to the team members with an emphasis on planning, coaching, collaborative problem-solving, empowerment, and assisting the team in meeting organizational objectives.
  • Ensure compliance with all contractual requirements, provincial laws, federal laws, and accreditation standards.
  • Ensure services are provided in a culturally responsive manner, are inclusive of families and other significant parties, are evidence-based, and best-practice oriented.
  • Develop systems to help ensure a high degree of accountability and an appropriate continuum of care across programs.
  • In a data-driven, objective manner, assess program functioning and outcomes and troubleshoot identified challenges.
  • Evaluate and make recommendations toward actions that ensure programs meet and exceed Shift’s standards for service.
  • Monitor statistics and make changes as a result to improve program outcomes.
  • Actively participate in strategic planning and assist the organization in the growth of programs and services.
  • Represent Shift at various meetings and events to promote services.

About Shift

Shift is a specialized care operator. Founded in 2011, our organization has developed a unique model for the management and staffing of complex care facilities in some of Canada's most remote locations. With a strong focus on supporting children & youth, we incorporate cultural and on-the-land opportunities, paired with experiential learning and trauma-informed care. Our programs in Nunavut and NWT are driven by a leading team of professionals from across the country.

Get an inside look at working with Shift - Meet the Team